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Talk to Our Team
Noelle Curtis
As CEO, I steer our vision and strategy, ensuring excellent service and strong client relationships.
Ashley Paige
Support executives by managing communications and coordinating initiatives with various stakeholders.
Melissa Murray
Representative to deliver outstanding support and efficiently address client inquiries.
FAQs
Your Top Questions Answered – Quick, Clear Solutions for Bisi Books Users.
How am I billed for access to the Bisi Books™ platform?
When you have selected your subscription plan, you will be prompted to activate your account. An “Account Confirmation” email will be sent to you to create your login and password. After that, you will be billed according to the subscription level you selected either monthly, quarterly, or annually.
How do I activate my Bisi Bot?
Once you activate your account and create your service menu, you will be able to activate and program your Bisi Bot. (Beta)
Can someone help me create my account?
ABSOLUTELY! Our customer service team is happy to help you create your account. Simply request a “Customer Service” support call by emailing su*****@**********ks.com, and your dedicated Customer Service team member will contact you within 24 to 48 hours. When you have selected your subscription plan, you will be prompted to activate your account. An “Account Confirmation” email will be sent to you to create your login and password. After that, you will be billed according to the subscription level you selected either monthly, quarterly, or annually.
How can I cancel my account?
Simply request a “Cancel Service” support call by emailing su*****@**********ks.com, and your dedicated Customer Service team member will contact you. Or simply click “deactivate account” on your dashboard.
How do I create my service menu pricing?
After your select your “Service Provider” category, you will have the option to choose from 100’s of pre-listed services and edit them for time and price.
How do I share my ‘Booking Link” with my clients?
Once you have activated your account, created your service menu, and programmed your calendar, you will be able to share your Booking Link.
Can I upgrade my account?
Yes, there is no charge to change your subscription level. Simply request an “Account Upgrade” support call by emailing su*****@**********ks.com and your dedicated Customer Service team member will contact you.
How do I receive my “Raffle Prize”?
All “Raffle Prizes” are shipped standard rate, weekly, via USPS to the address you entered into the raffle contest.
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